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Terms and conditions for Once per week Membership (Stroller Strides/Stroller Barre/Strides360)

Terms and conditions Monthly Autopay Membership (Unlimited classes to Stroller Strides, Stroller Barre, Fit4Baby)

Welcome to FIT4MOM Los Angeles offering Stroller Strides, Stroller Barre, Fit4Baby, and Body Back classes to Los Angeles! Below you will find our policies and information on how to contact us with any questions or concerns you may have regarding your membership or class pass.

Monthly Membership Benefits

Unlimited classes at any of our Los Angeles locations (Stroller Strides, Stroller Barre, Fit4Baby)

Exercise tubing and FIT4MOM fun items

Members Only deals and coupons from our National and Local sponsors

Enrollment of your child into our FIT4MOM Los Angeles KID’S BIRTHDAY CLUB

Payment for Monthly Memberships

We accept payment by debit cards, Visa, Discover, AMEX, or MasterCard credit cards, cash, or check (please make checks payable to, “Los Angeles Motherhood Fitness, LLC dba FIT4MOM Los Angeles”). Payments must be received in full prior to beginning any class. Billing periods will reflect a 30 day cycle beginning on the 1st day of the month of the following month of purchased services. Monthly payments for debit/credit cards will be charged automatically 1st of every month for all memberships. If a Member should change debit/credit card companies, have an updated expiration date, or a new billing address, these changes must be submitted via client Front desk accounts. Funds that are denied for any reason will be subject to a $10 re-processing fee. Please see below for our monthly hold and cancellation policy.

Authorization for payment

My signature below authorizes FIT4MOM Los Angeles to initiate a charge to the account entered into Pike 13 for my dues. This authorization is to remain effective until I have cancelled my membership in writing via email to losangeles@fit4mom.com.

I have the right to stop payment on an Electronic Funds Transfer debit by notifying my bank. This, however, does not void my contract with FIT4MOM Los Angeles to fulfill my payment commitment and I am obligated to pay. Dues will be drawn monthly from the account on file on the day of the month when the membership was started. The processing date for debit cards may vary due to banking procedures. If charges are returned they will be subject to a late fee. Members are responsible for updating their credit card information online. Members may not attend class who have unpaid balances. If a membership remains unpaid it may be cancelled and reported to collection services for any remaining payments.

Managing Member and Class Pass Client Accounts

All FIT4MOM Los Angeles Members and Class Pass clients may manage their personal accounts by visiting : http://www.losangeles.fit4mom.com and selecting the “client login” tab along the menu bar. This will direct all clients to our Pike 13 client account management system. Clients may also access this site by visiting https://fit4mom-losangeles.frontdeskhq.com directly. All FIT4MOM Los Angeles Members and Class Pass clients must have their Liability Release waiver signed online via their Front Desk account prior to participating in any of our programs.

Class Pass Payments

We accept debit cards, Visa, Discover, AMEX, or MasterCard credit cards, cash or check (please make checks payable to, “Los Angeles Motherhood Fitness, LLC dba FIT4MOM Los Angeles”) for these passes. Payments must be received in full prior to beginning any class.

Stay Informed

Our main method of communication with you regarding FIT4MOM Los Angeles programming is through e-mail. If you do not receive our monthly newsletter or calendars, please let us know so we can confirm your e-mail information. Many e-mail programs have spam filters. You may want to check your system and add FIT4MOM Los Angeles to your “acceptable” e-mail list so that our e-mails are not blocked. ****Please email losangeles@fit4mom.com for all business matters.****

Credit/Refunds

There are no credits or refunds given for missed classes due to weather or personal circumstances for ANY of our fitness programs.

Hold Policy

Members may place their membership on hold for reasons such as; pregnancy leave, long extended vacations, injuries, etc. All holds can be for a period of no less than 30 days and no longer than 3 months each year, not to exceed two different hold periods per year. Holds will start and end during a Member’s regular billing cycle. After the maximum hold period has been reached, the Member’s original Membership contract will resume. Members must notify Roxy Reyes-Jimenez directly at losangeles@fit4mom.com 7 days prior to the desired hold start date. Instructors are not authorized to activate holds. Any requests received after a Member’s billing date will be prorated accordingly- holds do not need to coincide with billing dates. There is a $10 per month charge to place a membership on hold. If a Member wishes to cancel during a hold period, the Member will be responsible for full payment of their existing contractual agreement- hold periods DO NOT count towards the Member's monthly contractual obligation. When a hold period is ended, the monthly auto payments will automatically resume on the return date. It is up to the client to keep track of their return date.

Cancel Policy

Monthly Autopay Memberships are in effect for 3 months of purchased date of membership period and are automatically debited every 1st of the month. Should a Member decide to no longer attend classes, the Member is still required to fulfill the contractual agreement for their Membership Package. ALL Membership Packages automatically renew on a monthly basis unless notice is received by FIT4MOM Los Angeles. In order to cancel a membership, the Member must notify FIT4MOM Los Angeles via email informing us of the request for cancellation. Without an email confirmation from a FIT4MOM representative, the cancellation does not exist. It is up to the Member to obtain this confirmation. We regret there are no exceptions. No refunds will be given for dues once it has been paid. This membership is not transferable to another person or anywhere outside the Los Angeles franchise. Once a membership is cancelled, if the member wants to re-enroll they will be charged half the normal enrollment fee. Instructors are not authorized to cancel memberships. If you cancel your membership, or if FIT4MOM cancels it for good cause during its contract term, FIT4MOM will charge you a cancellation fee. Your cancellation fee will be $150. Cancellation fee will become effective upon date terminated with the credit card on file.

All purchases are non transferrable and non refundable.

Stroller Policy for Stroller Strides/Stroller Barre

Children must remain in their stroller throughout class for their safety and the overall safety of the class.

Pricing/Policy Changes

Pricing and policies are subject to change.

Customer Service

For all matters pertaining to your membership, please contact Roxy Jimenez directly at losangeles@fit4mom.com or 323-452-3484. Our goal is for you and your children to have an amazing fitness experience with us. We realize you have choices for your fitness needs and FIT4MOM Los Angeles appreciates your business. If you have any questions or concerns, please contact us immediately. As we strive to bring you the best program possible, we value your feedback!

**INCLEMENT WEATHER: We train in the rain! FIT4MOM Los Angeles will ONLY cancel classes in cases of inclement weather. Class cancellations due to these conditions will be announced at least 1 hour prior to class start time. Announcements of any such cancellations will always be communicated on our website, www.losangeles.fit4mom.com. Feel free to call or text us at 323-452-3484 for any questions.

**A NOTE ON NEW MEMBER ITEMS: Occasionally, certain member items may have a delayed shipment time from our suppliers. If any FIT4MOM item or tube is not included when you sign up, you will receive one as soon as they arrive!

**TAKE CARE OF YOUR RESISTANCE TUBING and Sponge Balls! Tubes can crack or tear as a result of heat from cars, rubbing the ground, getting caught in between stroller wheels, and being used on concrete. The anticipated life of your tube is about 6 months, but can vary greatly depending on the wear and tear. Always check for nicks and tears and replace immediately if worn down. New tubing may be purchased for $10 each/sponge balls $15 from your Fitness instructor. We suggest marking your equipment with your name in permanent marker.

2018 Holiday Calendar

We will not hold classes on the following holidays this year:

New Year’s Day, January 1st

Independence Day, July 4th

Thanksgiving Day,

Day after Thanksgiving,

Saturday after Thanksgiving

Christmas Eve, December 24th

Christmas Day, December 25th

New Year’s Eve, December 31st

Occasionally, classes may be canceled due to scheduled racing events in which FIT4MOM Los Angeles is a sponsor or has an official race team.

For latest schedule, please visit: https://fit4mom-losangeles.frontdeskhq.com/schedule#/month?dt=2015-11-29&lt=staff We recommend pre enrolling for your classes for the latest information on the schedule including class meeting location changes/cancellations.

AGREEMENT

By purchasing this contract, you are agreeing to the terms of this contract. Terms of this agreement may change with proper advance written notice.